Category: Product

In the cleaning service world, there is a fine line between appraisals and complaints, and it all comes down to documentation. This blog delves into how vital quality control and documentation are for client satisfaction. A perfect job can quickly be ruined by a dirty pair of shoes, so documentation not only validates the cleanliness achieved by your staff but also solidifies client trust, offering a competitive edge in the industry. Why Quality Control and Documentation are Important for Your Cleaning Company Your employee cleans the last spot on the floor, leaving a shiny, and spotless floor. But just after the cleaning staff has left, one of the client’s employees steps in with their dirty boots. They had forgotten their keys. Now the floor is dirty, and who gets the blame? You and your cleaning team, unfortunately.  This could all be prevented with some solid documentation. The practice of documenting is a safety net, both for you and your staff. Evidence for if anything is wrong, or for claims against accusations. It goes hand in hand with quality control.   Engaging in quality control means actively ensuring that your cleaning company maintains the standards agreed upon by you and the client. […]

Getting your prices just right is a bit like preparing a proper British roast. Too much heat, and you risk turning away potential customers. Too little, and you’re simply underselling your hard-earned expertise. The ideal price? Now, that’s the golden roast potatoes of your Sunday dinner. Price it right or pay the price! As a cleaning company, nailing down the perfect price for your commercial cleaning services can be a make-or-break deal. It’s all about crafting the right commercial cleaning quotation. Stop shooting in the dark and hoping for the best. It’s time to crunch the numbers and calculate with confidence. In this article, we’ll unleash the secrets to help you determine the correct price for commercial cleaning. Get ready to level up your pricing game and watch those profits soar! Indeed, the simplicity of business boils down to this – your income should outpace your expenses. But, how can you provide a commercial cleaning quotation if your costs are a mystery? Guess and hope? If so, you’re not alone! The cleaning sector is its own beast, unique in its pricing and operations. Varied tasks, different frequencies, and occasional extras can make things complex. Price fixation is rife, and many […]

The thought of organising insurance cover sends many of us into a fit of panic, or causes a collective rolling of the eyes. Yet doing your homework and ensuring that you’ve selected the right policy and cover, could be the difference between your business continuing to trade and you not being able to fulfil your clients’ requirements. Robbie Spear, Director at Gleaming Insurance, talks us through why spending time researching your options is crucial, and makes sound business sense. It is often said that an insurance policy (business, home, motor etc), and by default an insurance company, is only of real value when you need to make a claim. And, whilst a claim under your home or car insurance policy can be inconvenient and, in some circumstances, quite emotionally traumatic, it’s pretty unlikely that it will effect your livelihood and/or jeopardise the reputation and standing of your business. What do you need to consider? When it’s time to start reviewing the insurance cover required for your cleaning business (ordinarily, it’s advisable to start doing this around 30 days before your renewal date), there are some things that you absolutely need to consider… Firstly, what are the risks in my business […]